Privacy Policy

Privacy Policy

Last Updated: 31-05-2024

Welcome to KT Royal Hotel (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, (“Website”), and use our services.

1. Information We Collect

We may collect and process the following information about you:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Booking Information: Details related to your stay, such as check-in and check-out dates, room preferences, and special requests.
  • Payment Information: Credit card details or other payment information required for booking.
  • Technical Information: IP address, browser type, operating system, and other technical details when you visit our Website.
  • Usage Information: Information about how you use our Website, such as pages viewed, time spent on the Website, and click-throughs.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide Services: To process your bookings, manage your stay, and provide you with the services you request.
  • Communication: To send you booking confirmations, updates, and other information related to your stay.
  • Improvement: To improve our services, Website, and customer experience.
  • Marketing: To send you promotional offers, newsletters, and other marketing communications (you can opt-out at any time).
  • Security: To protect our Website and services from fraud, abuse, and unauthorized access.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, email delivery, and IT services.
  • Legal Requirements: When required by law or to respond to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

  • Access and review your personal information.
  • Correct any inaccuracies in your information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw consent where applicable.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KT Royal Hotel
Nankiana Chowk, Sangrur
Phone: 092163 90121